24-HOUR CANCELLATION POLICY
We place great care into scheduling our appointments in a timely manner for the benefit of our clientele. If you know or suspect you may need to cancel an appointment, a minimum of 24 hours advanced notice allows us to provide the opportunity for another client to receive care.
Without adequate notice, we are obligated to compensate our team for their time and lost revenue. Please remember a full service fee will be charged to you for a missed appointment, including one that is rescheduled or cancelled in less than 24 hours of your scheduled session.
Thank you for your understanding and respect of this policy.
PAYMENT POLICY
Payment is due at the time of service through the Health Records system.
HYPOALLERGENIC ENVIRONMENT
For the comfort and needs of all clients, please help us maintain a hypoallergenic environment and avoid using cologne or perfume prior to your appointment.
ATTIRE
You will remain fully clothed (or well covered as needed) throughout the session. Lightweight, loose fitting pants (ie. not jeans or Carhartts), and shirts without a collar (t-shirt preferred) are the best choice for your comfort and greatest benefit from your session. Please carry in clean athletic shoes as needed for gym participation during inclement weather.
Forms
All intake forms will be managed through the appointment registration process.